Talk Directly With
Kevin Batt.
No call centers. No automated queues. Kevin Batt — authorized Midwest rep and former lab manager — responds to every inquiry personally. Whether you need a quote, a technical consultation, or just an honest answer about whether an instrument fits your lab, this is where you reach him.
RESPONSE TIME
Within 1 Business Day
Schedule a Call or Send Kevin an Inquiry
You don’t need a purchase order to reach Kevin. If you’re evaluating instruments, comparing options, or trying to identify the right test method for your application — send an inquiry. You’ll get a direct, technical response, not a brochure link.
Kevin Batt
Owner · Authorized Midwest Representative
Kevin founded KB Scientific Instruments after years managing petroleum and fuel testing laboratories. Every inquiry is answered by Kevin personally — not a sales coordinator. When you call or email, you're talking to someone who has operated the type of equipment he recommends.
Send Kevin an Inquiry
Authorized Midwest Representative for 10 States
KB Scientific Instruments is a locally operated authorized representative — not a national distributor passing your call down a chain. Kevin Batt is based in Central Indiana and is directly accessible to laboratory professionals across the Midwest for product demonstrations, technical consultations, and post-installation support.
What Happens When You Reach Out
Kevin Responds — Not a Coordinator
Every inquiry is handled personally by Kevin Batt. You will not be forwarded to a generic sales team or receive an automated response linking you to a product catalog.
Response Within 1 Business Day
Kevin commits to responding to all inquiries within one business day. For urgent requirements, call or text directly — he is reachable during and outside business hours.
A Specific Recommendation, Not a Catalog Link
Kevin will assess your testing application, method requirements, and lab environment before making a recommendation. If nothing in the current portfolio fits, he will tell you that directly.
No Obligation, No Sales Pressure
KB Scientific does not operate on high-volume sales tactics. Kevin's goal is to match the right instrument to the right lab — not to close a transaction. If you're early in your evaluation, that's fine.
Technical Depth From Day One
As a former laboratory manager, Kevin understands ASTM test methods, lab workflows, and compliance requirements. Your first call is a technical conversation — not an onboarding process.
Local Support That Stays Accessible
Kevin's support doesn't end at delivery. As an authorized representative, he remains your direct point of contact for technical questions, documentation, and manufacturer escalations post-installation.
Before You Reach Out
Answers to what laboratory professionals most often ask before contacting KB Scientific Instruments for the first time.
Does Kevin serve labs outside Indiana?
Yes. KB Scientific Instruments is an authorized Midwest representative serving 10 states: Indiana, Illinois, Ohio, Michigan, Wisconsin, Minnesota, Iowa, Missouri, Kentucky, and West Virginia. Kevin is available for phone, video, and in-person consultations across the entire territory.
Do I need to know which instrument I want before contacting you?
No. Many customers reach out during the evaluation phase. Tell Kevin your testing application, the ASTM method(s) you need to comply with, and your current setup. He will identify the right instrument — or confirm that something in the current portfolio isn’t the right fit for your needs.
How quickly can I get a quote?
Manual methods like ASTM D323 require lengthy bath setup, careful sample handling, and approximately 30 minutes per test. The RVP Pro automates the entire process — 1 mL of sample, 5-minute run time, one-button operation — with precision that outperforms all published manual method tolerances.
What is the difference between an authorized rep and a distributor?
As an authorized representative, Kevin has a direct relationship with the manufacturers KB Scientific represents. This means accurate technical documentation, direct access to manufacturer support, and a clear accountability chain. A general distributor resells without the same level of product knowledge or manufacturer relationship.
Can Kevin help with ASTM method compliance questions?
Yes. Kevin’s background as a laboratory manager includes direct experience with ASTM petroleum testing methods. He can help you identify the correct method for your application, confirm instrument compliance, and advise on how specific instruments fit your regulatory requirements — including EPA and military specifications.
Does KB Scientific provide post-installation support?
Yes. Kevin remains your direct contact after delivery. For technical questions, calibration scheduling, or manufacturer escalations, you reach Kevin directly — not a 1-800 support line. This is one of the key distinctions of working with an authorized local representative versus a national distributor.